FAQs – Frequently Asked Questions

How do I contact you if I have a question?

Please email us at info@redpompom.co.uk

Why is Domby Design Limited mentioned on my order?

Red Pom Pom is part of Domby Design Limited.

I do not see any confirmation of my order?

Please check your email junk folder as email systems can have the annoying habit of putting important emails in places we don’t think to look at! If still no luck please contact us at info@redpompom.co.uk

Will you include my artwork to sell on your site?

Please contact us at info@redpompom.co.uk with examples of your work, if we feel that they are suitable to be included on the site and as part of the collections we will be happy to include them and can discuss next steps with you.

Where does the name Red Pom Pom come from?

We were sitting in a bar in Liverpool trying to think of a name for our e-commerce site and hanging up on a nearby coat rack was a wooly hat with a big red pom pom on it….that decided it! I am reminded of an episode of The Fall and Rise of Reginald Perrin where the Leonard Rossiter character decides to change his name to the first thing he sees over a hedge, which as it turns out is a cow pat….luckily we weren’t on a walk in the countryside!

Where can I read your Terms and Conditions and Privacy?

These can be found here!